Privacy Policy - 24x7 Services

1. Introduction

Welcome to 24x7 Services. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or book our home appliance repair services.

2. Independent Service Provider

We are an independent, third-party home appliance repair provider.

We are NOT an authorized service center for any specific brand. Any data you provide is securely stored within our independent database and is not shared with original appliance manufacturers.

3. Information We Collect

To provide you with fast and efficient repair services, we collect the following types of information when you fill out a booking form or contact us:

Personal Details: Full Name, Mobile Number, and Email Address.
Service Details: Your City, exact Location (if GPS is permitted), and Appliance issue details.
Device Data: IP address, browser type, and time spent on our site for analytics purposes.

4. How We Use Your Information

The information we collect is strictly used to improve your service experience:

To schedule and dispatch technicians to your location.
To send you booking confirmations and complaint tickets via SMS/WhatsApp.
To follow up regarding warranty and service satisfaction.

5. Digital Advertising & Analytics

Agency Partner: Ads Web Lab

Our digital marketing campaigns and Google Ads accounts are officially built and managed by our authorized agency partner, Ads Web Lab.

When you click on our ads or visit our site, Google and Ads Web Lab may use cookies and conversion tracking tags to measure the performance of our advertisements. Ads Web Lab processes this data strictly for campaign optimization, budget management, and fraud prevention. They do not sell or share your exact personal booking data (such as your home address or phone number) with unauthorized third parties.

6. Data Security

We implement robust security measures to prevent unauthorized access, alteration, or disclosure of your personal information. Your booking data is securely transmitted and only accessible to our authorized dispatch team and assigned technicians.

7. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please contact us at:

24x7 Services
Office no 12 1st Floor, Okhla Phase I,
Okhla Industrial Estate,
New Delhi, Delhi 110020
Phone: 1800-202-6243